Privacy  Policy

Privacy Policy

Effective Date: 08/12/24

Cranberry Creek Marina (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, contact us, or use our services.

By visiting our website or providing us with your information, you agree to the terms outlined in this policy.


1. Information We Collect

We collect only the information necessary to operate our marina, provide services, and communicate with you.


Personal Information You Provide Voluntarily

We collect personal information when you:

  • Sign up for our newsletter or fishing updates (e.g., your email address)
  • Contact us through a web form, phone call, or in-person inquiry (e.g., your name, email, phone number)
  • Book dockage or services via Dockwa or other booking systems

This may include:

  • Full name
  • Email address
  • Phone number
  • Boating preferences or booking details
  • Any other info you choose to share when contacting us


Information We Do Not Collect Automatically

We do not track or collect IP addresses, device IDs, or cookies for marketing or behavioral tracking purposes. We do not collect or store any sensitive personal information such as Social Security numbers, driver’s license info, or financial account numbers directly through our website.


2. How We Use Your Information

We use your information for legitimate business purposes only, including:

  • Responding to customer inquiries or service requests
  • Sending periodic marina updates, fishing reports, or announcements (only if you opt in)
  • Managing boat reservations or dockage through third-party services like Dockwa
  • Improving our website through basic, anonymous usage data (via Google Analytics)

We will never use your information for any purpose other than those outlined in this policy.


3. Third-Party Services

We use trusted third-party providers to help deliver our services. These partners may collect and process your information based on their own policies:

Dockwa

Used for online reservations and dockage management. When you book through Dockwa, you are also subject to their privacy policy.

Google Analytics

Used for basic website traffic insights. We do not use Google Analytics to collect personal identifiers, and we do not use it for advertising or remarketing.

We do not sell, rent, or share your personal data with any third-party advertisers, marketers, or unrelated vendors.


4. Your Choices and Rights

We respect your control over your information. You have the right to:

  • Access the personal data we have about you
  • Request deletion of your information
  • Unsubscribe from marketing emails at any time (via the link in every email)
  • Correct or update your personal details

To exercise any of these rights, email us at [insert your email] or contact us directly at the marina.


5. Data Storage and Security

Your data is stored securely through trusted third-party platforms. We take reasonable precautions to prevent unauthorized access, disclosure, or misuse of your personal information.

While no system can guarantee absolute security, we limit access to your information and store it using platforms that employ standard encryption and security protocols.


6. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn we have received information from a child under 13, we will delete it promptly.


7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The effective date will always be noted at the top of this page.

We encourage you to review this policy occasionally. Continued use of our website or services after updates means you agree to the revised terms.


8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

Cranberry Creek Marina
4319 Cleveland Rd E
Huron, OH 44839

(419) 433-3932

hello@cranberrycreekmarina.com